Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase.

Returns  
You may return items within 30 days of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in the original packaging.

Return Shipping  
Customers are responsible for return shipping costs unless the item arrives damaged or defective.

Refunds  
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original payment method within a few business days.

Late or Missing Refunds  
If you haven’t received your refund yet, please first check your bank account again. Then contact your credit card company or bank, as processing times may vary.

Contact Us  
If you have any questions about our return policy, please contact us through our store contact page.  support@orivashop.com